ATM/Night Deposit Facility User Precautions
Internet Security | Identity Theft |
POS Customer Guide | Protect Your Pin
As with all financial transactions, please exercise discretion when using an ATM or night deposit facility.
For your own safety, carefully consider the following suggestions.
- Prepare for your transactions at home in order to minimize your time at the ATM or night deposit facility.
For instance, have your deposit slip already completed.
- Mark each transaction in your account record, but not while at the ATM or night deposit facility. Always
save your ATM receipts. Don't leave them at the ATM or night deposit facility because they may contain
important account information.
- Compare your records with the account statements you receive.
- Don't lend your ATM card to anyone.
- Remember, do not leave your card at the ATM, and do not leave any personnel account information outside of
the night deposit facility.
- Protect the secrecy of your Personal Identification Number (PIN). Protect your ATM card as though it were
cash. Don't tell anyone your PIN. Don't give anyone information regarding your ATM card or PIN over the
telephone. Don't write your PIN where it can be discovered. For example, don't keep a note of your PIN in your
wallet or purse.
- Prevent others from seeing you enter your PIN by using your body to shield their view.
- If you lose your ATM card or if it is stolen, promptly notify us. You should consult the other disclosures
you have received about electronic fund transfers for additional information about what to do if your card is
lost or stolen.
- When you make a transaction, be aware of your surroundings. Look for suspicious activity near the ATM or
night deposit facility, particularly if it is after sunset. At night, be sure that the facility (including the
parking area and walkways) is well lighted. Consider having someone accompany you when you use the facility,
especially after sunset.
- Don't accept assistance from anyone you don't know when using an ATM or night deposit facility.
- If you notice anything suspicious or if any problem arises after you have begun an ATM transaction, you
may want to cancel the transaction, pocket your card, and leave. You might consider using another ATM or
coming back later.
- Don't display your cash; pocket it as soon as the ATM transaction is completed and count the cash later
when you are in the safety of your own car, home, or other secure surrounding.
- At a drive-up facility, make sure all the car doors are locked and all the windows are rolled up, except
for the driver's window. Keep the engine running and remain alert to your surroundings.
- We want the ATM and night deposit facility to be safe and convenient for you. Therefore, please tell us if
you know of any problem with a facility. For instance, let us know if a light is not working or if there is
any damage to a facility. Please report any suspicious activity or crimes to local law enforcement officials